Assistant Chat
Sinqro's in-product AI assistant. Ask the operation in natural language — "which marketplaces are paused right now", "draft a reply to this delayed order", "summarize yesterday's shift" — and the answer comes from the same live data the rest of Sinqro reads. Companion to Assistant MCP, which exposes the same registry to an external assistant (Claude, ChatGPT, Cursor) that the team already uses.
A conversational layer over every active solution
Chat reads from the same live data the rest of Sinqro uses and triggers the same actions Dashboard and Work App expose. There is no separate data model — the assistant is just another surface on top of the solutions a venue has activated (Order Hub, Master Catalog, Data Sync, Automations, Analytics, channel apps). Per-solution permissions and audit logs apply.
What Assistant Chat does for every solution you have active.
Concrete actions per combo — not abstract capabilities. If a venue has the solution active, this is what Assistant Chat actually lets the team do.
"How many orders are queued on Glovo right now?", "pause Uber Eats if the kitchen is saturated", "draft a reply for this delayed order". Chat reads the same inbox Dashboard shows and triggers the same Order Hub actions — same permissions, same audit log.
Open solution page →"Hide the carbonara on Glovo until Saturday", "raise the price of the burger by 50 cents on Uber Eats only", "translate the new starters into French". Chat writes back to the same catalog Menu Studio edits — with approvals if the rule requires them.
Open solution page →"Is the Glovo store actually open right now?", "replay last Saturday between 21:30 and 22:30", "explain why the kitchen blew up at 9pm". Chat reads the same Live Data signals the operational board reads.
Open solution page →"Did yesterday's sales make it to Holded?", "retry the batch that failed at 23:00", "which destinations are behind right now?". Chat surfaces the same sync state the Dashboard surface shows and can retry from the same audit context.
Open solution page →"Pause incoming orders if kitchen prep crosses 15 minutes", "raise the delivery floor on Glovo by 1 euro on Saturdays", "who changed the menu pause rule last week?". Chat authors and edits the same rules Dashboard exposes, respecting floors, ceilings and approvals.
Open solution page →"Summarize yesterday's shift across all venues", "which products lost margin this month?", "send the weekly briefing to ops every Monday at 9am". Chat reads the same Analytics surface and can schedule recurring briefings to email or chat.
Open solution page →