How long does it take to connect Glovo to my POS through Sinqro?

The technical handshake takes minutes. The bulk of the time goes into menu and modifier mapping — between a couple of hours and a day depending on catalog size. Sinqro's onboarding team typically does this with you so a single venue is live in 24-48 hours.

Can the same connection cover multiple venues?

Yes. Each venue is mapped to its Glovo store ID and to its POS location inside the same Sinqro account. New venues are added later without redoing the integration.

Does this also work with Uber Eats, Just Eat, and Deliveroo?

Yes — the same Order Hub setup connects every supported marketplace. Each channel adds the menu mapping for that channel; the order intake, status return, and POS handoff are shared.

How to connect Glovo to a restaurant POS

Connecting Glovo to a restaurant POS means routing every Glovo order — with its products, modifiers, type, and customer detail — into the POS automatically, and sending preparation, ready, and dispatched statuses back to Glovo so the courier and customer get accurate updates. With Sinqro Order Hub the connection is a one-time setup; orders flow automatically from then on.

Requirements before you start

You need: an active Glovo Partners account for each venue you want to connect, a supported POS (Revo, Square, ICG, Agora, Lightspeed, Hosteltáctil and most major systems are supported — check the Sinqro integrations catalog), and a Sinqro account with Order Hub enabled. If you operate several venues, plan to map the Glovo store ID of each venue to the matching POS location so orders route to the correct restaurant.

Step 1 — Authorize the Glovo connection

Inside Sinqro Dashboard go to the integrations area and add the Glovo connector. Glovo will ask you to log in with your Glovo Partners credentials and grant Sinqro access to the venues you want to connect. The handshake creates a secure server-to-server link; you do not have to share your Glovo password with Sinqro.

Step 2 — Map the menu and modifiers

Glovo ships a product catalog; the POS ships another. Order Hub matches Glovo products to POS products so an incoming Glovo order can be reproduced in the POS exactly. Modifiers (extras, removals, options) and combo items need their own mapping. You can publish menus to Glovo from Sinqro afterwards so the catalog stays consistent — one edit in Sinqro propagates to Glovo and to other connected channels.

Step 3 — Configure order routing and status returns

Choose where the printed order should land in the POS (delivery flow, takeaway flow, dedicated Glovo printer, kitchen display station). Configure which POS events trigger a status push back to Glovo: when the order is accepted in the POS, when it's marked ready, when the courier picks it up. Sinqro relays each status change so the Glovo app shows the right state to the customer and the courier.

Step 4 — Test in shadow mode and go live

Run a few test orders against the connection without the team typing into the POS manually. Check the printed ticket, the kitchen station, the dispatched status, and that the marketplace UI shows the right state. When the shadow run looks clean, flip the venue to live: Glovo orders stop landing in the manual flow and start landing in the POS automatically.