Do I have to renegotiate my marketplace contracts to centralize?

No. Your existing Glovo / Uber Eats / Just Eat / Deliveroo contracts stay as they are. Sinqro connects on top of them as the operational layer; the commercial relationship with each marketplace is unchanged.

What if my POS isn't on the Sinqro integrations list?

Sinqro typically builds new POS connectors in 2-6 weeks if the POS exposes an API. Talk to sales with the POS name and version; the team will confirm timeline.

How to centralize delivery orders from every channel

Centralizing delivery orders means every order that lands on Glovo, Uber Eats, Just Eat, Deliveroo, your direct ordering site, the table QR, or kiosks shows up in the same inbox with the same UI, the same fields, the same status flow — and is handed off to the same POS automatically. The team stops switching apps and stops typing the same order three times.

1. Connect every channel to the same hub

Start by connecting each active marketplace and direct ordering surface to Sinqro Order Hub. Order Hub treats each channel as a source — Glovo, Uber Eats, Just Eat, Deliveroo, your direct site, QR menu, kiosks, takeaway phone orders. The connection is per-channel but the visible inbox is single. The day after every channel is wired, the team only opens Sinqro to operate every order.

2. Publish a single menu source of truth

Pick the menu that lives in Sinqro Order Hub as the source of truth. Per-channel pricing, modifiers, exclusions, and combo items are handled inside Order Hub; publishing pushes the rendered menu out to Glovo, Uber Eats, Just Eat, Deliveroo, the direct site, the QR, and the kiosks. Stop editing menus channel-by-channel.

3. Control channel availability from one place

Channel saturation, kitchen pressure, rider capacity, and out-of-stock items all need a fast pause-and-resume on each marketplace. Sinqro Order Hub exposes a single control surface: pause Just Eat without leaving Sinqro, mark sold-out items, set a delivery-only window for the kitchen. Optionally let Sinqro Automations apply the pause rules automatically when kitchen load crosses a threshold.

4. Hand off to a single POS flow

All centralized orders land in one POS flow regardless of the channel they came from. Print to the right station, fire to the right kitchen, accept payment, return statuses to the channel. The team still uses the POS as the operational hub; Sinqro removes the manual typing and the channel-by-channel babysitting.

5. Move marketplace and POS data into the back office

Centralized orders also produce centralized data. Pair Order Hub with Data Sync to push ticket-level POS sales, marketplace payouts, refunds, and channel attribution into accounting (Holded, Sage, A3), stock, BI, and reporting. Reconciliation stops being a closing-day project and becomes an automated check.